Frequently Asked Questions

General

OCTO+ is an IPTV application that allows you to manage and watch your favorite multimedia content on iPhone, iPad, Apple TV, MacBook, and iMac. It offers an intuitive interface, personalized recommendations, and supports a wide range of formats and languages.

Compatibility

OCTO+ is available on iOS (iPhone and iPad), tvOS (Apple TV), and macOS (MacBook and iMac).

You can download OCTO+ from the App Store for iPhone, iPad, and Apple TV, and from the Mac App Store for MacBook and iMac. Simply click on the link corresponding to your device on our download page and follow the instructions.

Features

OCTO+ supports many file formats, including M3U and Xtream. SMB support will be available soon.

Yes, OCTO+ allows you to choose the audio language and subtitles for your movies and series.

Enabling iCloud on your device greatly improves the user experience of the OCTO+ app.

If you lose, change, or experience a failure with your device, the necessary information for the app to function will always be available in iCloud. This way, you won’t have to worry about losing your access data. Your favorites, viewing history, and IPTV provider information won't be lost if your device is reset.

For these reasons, we highly recommend enabling iCloud. If it is not properly configured, a red alert message will appear on the app's settings screen to notify you. This issue happens more frequently on Apple TV, so make sure everything is set up correctly for the best OCTO+ experience.

Make sure to check your iCloud settings to fully enjoy these benefits!

Yes, OCTO+ provides personalized recommendations based on your usage and preferences.

Picture-in-Picture (PIP) mode allows you to watch a video in a small window while using other applications on your device.

Yes, OCTO+ supports Google Cast, allowing you to stream your content to compatible devices.

Usage

OCTO+ does not provide content directly. You need to add your own content via M3U playlists or Xtream services. Access the application settings to add your sources.

Yes, OCTO+ allows the creation of multiple profiles, each with its own preferences and recommendations.

Support

If you encounter issues with OCTO+, you can consult our online help center or contact our technical support via the 'Support' option in the app.

You can send your suggestions and bug reports to our team via the 'Feedback' option in the app or by email at support@octo-plus.app.